Saturday, July 19, 2008

What's the Difference between Decision Management and Performance Management?


Yesterday, Neil Raden (Smart Enough Systems) wrote a post in his blog on Intelligent Enterprise, about the "discussion" between Gary Cokins and James Taylor, to define the terms Decision Management and Performance Management.

In my opinion, there are three different opinions, by three great expert professionals that don't need presentation, showing for us how is difficult to define the roles and the boundaries of incipient concepts.

I agree with Neil Raden when he said, ending the article: "EDM is operational at the detail level of the business. Performance Management is a collection of disciplines for executing strategy and continuously monitoring the results. There should be a nice synergy between them, but either one could do fine without the other."

For those interested in Enterprise Decision Management, James Taylor and Neil Raden wrote an exceptional book:

Smart Enough Systems: How to Deliver Competitive Advantage by Automating Hidden Decisions

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